Terms & Conditions

This website is operated Emma-Louise Grinsted of 15 West Street, Corfe Castle, Dorset, BH20 5HA, United Kingdom.

Terms such as “I”, “me” and “my” and the names Elouisa and elouisa.art all refer to me, Emma-Louise Grinsted, where they are used in this policy.

By using my website as a website visitor, mailing list subscriber or customer, you agree to be bound by the terms of this policy.

Please also read my Privacy Policy, Delivery Information and Refunds & Returns to make sure that everything is covered!

Product details

I take great care to make sure that the details displayed for each item offered for sale are correct at the time when the information was entered onto the system.

Whilst I take every care ensure that I show as accurately as possible the appearance, colour, texture or finish of my work, your computer monitor or equipment may display the images differently, so I can’t guarantee that my images are an accurate representation of the actual work that you are purchasing.

Online orders

I might not be able to accept your order for various reasons, including:

  • The item you have ordered is out of stock
  • I can’t authorise your payment or I have reasonable grounds to suspect your payment may be fraudulent
  • There has been a pricing or product description error
  • There is a system failure

When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted, as your order isn’t accepted until your goods have been dispatched.

Website Misuse

Please do not misuse my site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. Please do not attempt to gain unauthorized access to my site, the server on which my site is stored or any server, computer or database connected to my site. By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. I aim to report any and every such breach to the relevant law enforcement authorities and I will co-operate with the relevant law enforcement authorities by disclosing your identity to them.

Liability & Indemnity

I shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

You agree to indemnify me and my agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of my terms and conditions.


I reserves the right to change these terms and conditions as I feel necessary or if required to by law. Any changes will be immediately posted on the elouisa.art website and you are deemed to have accepted the terms and conditions on your first use of the website following the alterations.

These terms and conditions shall be governed in accordance with the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales.

11 October 2019