Delivery Information

This website is owned and operated Emma-Louise Grinsted of 23 South Road, Swanage, Dorset, BH19 2QR, United Kingdom.
Terms such as “I”, “me” and “my” and the names Elouisa and all refer to me, Emma-Louise Grinsted, where they are used in this information.
I reserve the right to change this Delivery Information at any time and it is your responsibility to check before ordering.

Please also read my Terms & Conditions to make sure that everything is covered!

Delivery charges

Costs for delivery are charged at a flat rate of £5 per order.

International delivery

I’m afraid that I currently only ship to the UK.


All items are currently sent using Royal Mail Tracked.

Dispatch & Delivery timescale

I try to dispatch all UK orders within 3-5 working days of the date on which the order was placed.

I run my company alone, so during busy periods my dispatch time may be longer. If you do need anything in a hurry, please get in touch and I’ll do the very best I can to get it to you quickly.

I can’t be held responsible for Carrier delays or delivery failure beyond my control.